The most widely used leadership model in the world. Many organizations struggle developing their managers to be the best they can be. SLII® teaches managers how to provide the right leadership style to help their people thrive. When people get what they need when they need it, your organization will experience higher performance and work passion

Accountability is the single most powerful, most desired, yet least understood characteristic of a successful organizational culture. Fierce Accountability® is based on the foundations of Fierce Conversations® and explores the cost of blaming, protecting, defending, and playing it safe. Fierce Accountability teaches leaders how to create a culture where people choose personal accountability as a way of work and deliver agreed-upon results

Essential Skills of Leadership teaches managers contemporary techniques for effective leadership, thereby improving their performance and increasing the productivity of both the team and the organization

Fierce Conversations teaches people how to have conversations they need to have, but don’t necessarily want to have to become great leaders. In the end, every conversation changes the relationship either for better or worse, and every relationship changes the trust that exists for better or worse. And as tough as fierce conversations are to have, they help leaders build relationship and trust by surfacing important issues that hinder performance and remove obstacles to success

Managers and team leaders learn to develop the critical skills necessary to effectively plan, delegate, evaluate performance, correct work habits, deal with complaints and resolve conflicts while supporting each team member’s developmental needs.

Most new managers are promoted before they have the skills to be an effective manager. Our program teaches the mindset, core conversations, and communication skills needed to step into their new role equipped for success so their direct reports are engaged and productive from the start

The relationship between a team leader and a team member is based on the mutual agreement about what work needs to be done, why it’s important and when it will be accomplished. This program encourages this mutual agreement and equips managers and team leaders with the tools they need to succeed by aligning the team’s goals and standards with expectations set forth by the organization

An effective, successful performance feedback process must be collaborative so that both the leader and the team member can view the situation objectively and agree on what areas need improvement. This program equips managers with a fair and fact-based collaborative model that reduces the discomfort and improves the payoff from challenging discussions

A leader’s ability to effectively discipline team members can directly affect business results. This program provides supervisors, team leaders and managers with the tools necessary to dramatically reduce employees’ problem behaviors. Done correctly, leaders can turn a potentially negative interaction into a positive developmental step

No matter what the change — whether it’s new procedures, corporate downsizing, or a merger or acquisition — humans are programmed to resist it. And yet, change is inevitable and necessary in business. This program equips leaders with the tools to understand and interpret change in order to more successfully manage their teams through it.

Many managers don’t understand how critical coaching is for development, growth, and a proactive work environment. This program teaches managers how to use coach-like behaviors so that their people become more self-reliant and effective, and the company performs better overall

Coaching isn’t just showing employees how to do something; it involves observing, analyzing, demonstrating and providing feedback to ensure a team member’s success and skill development. This program teaches team leaders and managers how to successfully coach team members in their jobs, as well as how to widen the breadth of team members’ skill sets

Employees with good work habits are more successful in their careers, and they are more productive and attentive to quality than employees with poor work habits. This program provides supervisors, team leaders and managers with the tools necessary to recognize and address poor work habits, even those of successful, productive team members

A strong relationship built on mutual trust and respect begins with effective communication. For this reason, team leader effectiveness depends on the leader’s ability to communicate. This program helps supervisors, team leaders and managers ensure that communication with employees is a two-way process

Delegating demonstrates that a manager or team leader trusts the team member, and it encourages development of team members’ skills. This program teaches supervisors, team leaders and managers how to develop team members in order to strengthen their commitment to the success of the organization