Vital Learning

Essential Skills of Leadership™

Essential Skills of Leadership teaches managers contemporary techniques for effective leadership, thereby improving their performance and increasing the productivity of both the team and the organization

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First-Time Manager

Most new managers are promoted before they have the skills to be an effective manager. Our program teaches the mindset, core conversations, and communication skills needed to step into their new role equipped for success so their direct reports are engaged and productive from the start

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Developing Performance Goals and Standards™

The relationship between a team leader and a team member is based on the mutual agreement about what work needs to be done, why it’s important and when it will be accomplished. This program encourages this mutual agreement and equips managers and team leaders with the tools they need to succeed by aligning the team’s goals and standards with expectations set forth by the organization

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Providing Performance Feedback™

An effective, successful performance feedback process must be collaborative so that both the leader and the team member can view the situation objectively and agree on what areas need improvement. This program equips managers with a fair and fact-based collaborative model that reduces the discomfort and improves the payoff from challenging discussions

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Supporting Change™

No matter what the change — whether it’s new procedures, corporate downsizing, or a merger or acquisition — humans are programmed to resist it. And yet, change is inevitable and necessary in business. This program equips leaders with the tools to understand and interpret change in order to more successfully manage their teams through it.

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Coaching Job Skills™

Coaching isn’t just showing employees how to do something; it involves observing, analyzing, demonstrating and providing feedback to ensure a team member’s success and skill development. This program teaches team leaders and managers how to successfully coach team members in their jobs, as well as how to widen the breadth of team members’ skill sets

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Improving Work Habits™

Employees with good work habits are more successful in their careers, and they are more productive and attentive to quality than employees with poor work habits. This program provides supervisors, team leaders and managers with the tools necessary to recognize and address poor work habits, even those of successful, productive team members

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Essential Skills of Communicating ™

A strong relationship built on mutual trust and respect begins with effective communication. For this reason, team leader effectiveness depends on the leader’s ability to communicate. This program helps supervisors, team leaders and managers ensure that communication with employees is a two-way process

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Delegating™

Delegating demonstrates that a manager or team leader trusts the team member, and it encourages development of team members’ skills. This program teaches supervisors, team leaders and managers how to develop team members in order to strengthen their commitment to the success of the organization

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Customer Oriented Selling

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Communicating Up ™

Communicating up is not difficult, but it does require employees to empathize with their managers. This workshop helps individuals more effectively communicate with their bosses by gaining an understanding of different styles, preferences, and situations and crafting communications accordingly

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Resolving Conflicts™

Resolving Conflicts equips team leaders with the tools necessary to recognize conflict amongst team members and a process to resolve it quickly and effectively. This program includes understanding the phases and sources of conflict, learning about different conflict behaviors, and understanding the steps to successfully resolve a conflict.

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Managing Complaints™

Managing Complaints helps managers effectively handle employee complaints in a manner that supports the employee while maintaining team goals. The program covers how to identify underlying symptoms of complaints and use active listening skills in complaints conversations.

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Tailor-made Solutions

Tailor-made proprietary solutions for enterprises

About Vital Learning

Your team is your company’s competitive advantage. And your managers are central to achieving results. Do your managers have the development tools they need to succeed? Vital Learning is your dedicated partner, with you every step of the way to meet and exceed your leadership development needs.

For over a quarter century, Vital Learning management and leadership training programs have been used to develop leaders and achieve results at organizations worldwide. Thousands of companies have leveraged our proven process to develop millions of employees. Teamed with our world-class Affiliate partners, we deliver award-winning development solutions that help companies accelerate and grow.

Vital Learning Difference

The Global Impact of Vital Learning

For 30 years, we’ve developed millions of leaders and have worked with thousands of companies. From the Fortune 500 to small family-run businesses. Learn more from a small sample of companies where we’ve created a positive impact.

Strategic Partners

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