Depending on needs of the development workshop, different participants will continue to have different challenges and needs for job improvement. By augmenting coaching as a follow-up activity post training, learners can receive feedback on how they are applying their new skills on the job as they shape their desired behaviors.

Training is only an event without effective follow-up. As an important part of the learning journey, tools and practice exercises are provided to facilitate the behavioral change, helping learners broaden their understanding of the behavioral competency.