Fierce Conversations teaches people how to have conversations they need to have, but don’t necessarily want to have to become great leaders. In the end, every conversation changes the relationship either for better or worse, and every relationship changes the trust that exists for better or worse. And as tough as fierce conversations are to have, they help leaders build relationship and trust by surfacing important issues that hinder performance and remove obstacles to success

Essential Skills of Leadership teaches managers contemporary techniques for effective leadership, thereby improving their performance and increasing the productivity of both the team and the organization