Steering negotiations to favorable outcomes is a requirement for success—both personally and professionally. Skilled negotiators remain authentic, clear in resolve, and willing to interrogate multiple competing realities. This program explores traditional negotiating techniques and its pros and cons, reframes the negotiation process, and practices negotiation scenarios using real life examples. Fierce Negotiations is not about compromise. It’s about how to gain the most value and meet your needs while strengthening trust and enriching relationships

Financial acumen is an essential component of any corporate executive’s toolbox. Being well versed in the intricacies of finance and its impact on operations, marketing, sales and people management are essential to making business decisions and managing processes. This program is a business simulation program that turns participants into managers of competing companies in a market. Over several business periods of the simulation, participants glean the key components of a financially successful enterprise and are directed to apply them on the job.

Product, design, manufacturing and service functional groups constantly need to stay on top of their projects. This program teaches the process of project management as well as the skills needed to be an effective project manager, including the participant’s ability to plan, guide, execute and track project results in a practical and discussion based forum

Being able to communicate clearly in a presentation setting is critical to gaining trust, establishing yourself among clients, colleagues and your superiors. This workshop enables you to make a lasting impression with limited time through an array of effective presentation skills

Time Management helps organizations develop comprehensive strategies to excel performance. This program delivers a management process and action plan to successfully complete customer and internal responsibilities requiring varying levels of time and effort

The ability to analyze and solve problems arising from everyday work environment forms a large part of a manager’s typical day. This workshop provides the tools that help managers achieve effective and decisive problem analysis and resolution techniques. These skills form the fundamental capabilities of an effective manager

Communicating up is not difficult, but it does require employees to empathize with their managers. This workshop helps individuals more effectively communicate with their bosses by gaining an understanding of different styles, preferences, and situations and crafting communications accordingly

If your people don’t reach their full potential, neither will your organization.

Creating a collaborative environment starts from motivated individual team members. Based on various approaches and tools, this workshop focuses on how to optimize performance and productivity based on the team members’ ability to analyze the underlying root causes and approaches to facilitating a healthier work relationship with others and oneself

Resolving Conflicts equips team leaders with the tools necessary to recognize conflict amongst team members and a process to resolve it quickly and effectively. This program includes understanding the phases and sources of conflict, learning about different conflict behaviors, and understanding the steps to successfully resolve a conflict.

Managing Complaints helps managers effectively handle employee complaints in a manner that supports the employee while maintaining team goals. The program covers how to identify underlying symptoms of complaints and use active listening skills in complaints conversations.