Communicating Up™ program teaches supervisors, team leaders and managers how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences. Communicating up is not difficult, but it does require employees to empathize with their managers, as well as to understand the manager’s specific style and work challenges.
Program Highlights
★ The importance of framing all communication with senior management in terms of their self-interest.
★ To enter meetings armed with a well-planned and clearly stated objective.
★ To clearly and concisely restate the decisions that result from meeting with their managers and ensure that those decisions are mutually understood.
★ To clearly link their objectives with facts that support their plans and goals.
★ To work with their managers to uncover questions or reservations the manager may have about the message.
★ To move conversations toward agreement with questions that focus on benefits to be gained when the objective is reached.
Duration
4 hours
Licensed By
Methods
Facilitation
Facilitated
Individual Practice
Discussion Team Practice
Case Studies
Videos
VIsual Aids
Activities & Simulation
Paired Practice
Related Programs
ALL >Problem Analysis and Resolution
Time Management
